Friends & Family | 20% Storewide Savings use code FF20 »
Friends & Family | 20% Storewide Savings use code FF20 — Shop Now »

SkinStore help

Customer Support and Product Advice

Live Chat

Text chat with a product specialist, ask about an order or consult an esthetician while you browse, Monday through Friday, 9AM – 9PM ET. Start a chat ».

Order inquiries by email

Submit your order-related question and get an answer by email. Ask about your order ».

Ask An Esthetician

An esthetician will answer to your product or skin care question by email. Ask your question ».

Support by phone

Toll–free inside the U.S, (888) 586–7546 or (916) 475–1464. Monday through Friday, 9AM – 9PM ET.

SkinStore Programs and Guarantees

  • Privacy Statement »
  • Terms and Conditions »


Get answers to your
questions 24/7
See all Frequently Asked Questions »

Didn’t find what you’re looking for? Contact Us.

U.S. toll–free:
(888) 586–7546

Outside the U.S.:
(916) 475–1464

Or write us the old–fashioned way:

ATTN: Customer Support
11344 Coloma Road
Suite 725
Gold River, CA 95670

Are you a supplier?
Click here ».

Looking for company information? Please see
About Us ».

SkinStore Website Help

Tips and troubleshooting »

Sale — While They Last »
Smart Shopping — Beauty Center
Coconut Water – Key Ingredient
FREE Sun Damage Prevention Broad Spectrum SPF 30 100% Mineral Sunscreen ($20 Value). Details »
FREE Greek Yoghurt Moisturizing Face Cream ($9 Value). Details »
Skin Care Regimen »
2 steps to a new you — My Beauty Advisor




HACKER SAFE certified sites prevent over 99.9% of hacker crime.
BBBOnLine Reliability Seal
TRUSTe online privacy certification
Stella Service