Welcome to Live Online Assistance. Live Online Assistance is available Monday through Friday, 8AM - 11PM EST, Saturday 9AM - 5PM EST. This service lets you chat with our live skin care experts and get instant answers for any questions you might have. It doesn't require any special software – just make sure that you allow pop-ups and have cookies enabled on your browser.

If you require assistance and Live Online Assistance is not available, please click here for additional online assistance options. If you would like to call customer service for assistance the number is 888.586.SKIN (7546) or 916.475.1464
Monday through Friday, 8AM - 11PM EST, Saturday 9AM - 5PM EST.