contact us
Online
Live Chat
You can text chat with a product specialist, ask about an order or consult an esthetician while you browse, Monday through Friday, 9AM - 9PM ET. Start a chat.Request information by email
Submit your order-related question and get an answer by email. Ask about your order.Ask an esthetician
Looking for professional advice? An esthetician will answer your product or skin care question by email. Ask your question.Make a return
Our return policy, procedures and request for a Return Merchandise Authorization (RMA) can be found here.Comment on our website
Your opinions and experiences help guide the future development of SkinStore.com when you provide site feedback here. Give us feedback.By Phone
To place an order, speak with a Customer Support representative or consult a SkinStore esthetician, call us:
Monday through Friday, 9AM - 9PM ET
U.S. toll-free: 1-888-586-SKIN (7546)
Outside the U.S.: (916) 475-1464
U.S. toll-free: 1-888-586-SKIN (7546)
Outside the U.S.: (916) 475-1464
To contact our business office, call M-F 8AM – 5PM
Main: 916.475.1400
U.S. toll-free: 800.893.9868
Outside the U.S.: 916.475.1464
U.S. toll-free: 800.893.9868
Outside the U.S.: 916.475.1464
By Mail
Write us the old-fashioned way:
SkinStore
ATTN: Customer Support
11344 Coloma Road, Suite 725
Gold River, CA 95670
ATTN: Customer Support
11344 Coloma Road, Suite 725
Gold River, CA 95670
