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Contact Us

Chat Now
You can chat live with a product specialist or an esthetician while you browse Monday through Friday, 9 AM - 9 PM ET.

Order Questions
Submit your order-related question and get an answer by email. Ask about your order »

Ask an esthetician
Looking for professional advice? An esthetician will answer your product or skin care question by email. Ask your question »


By Email
Send us an email and we'll respond within one business day. customerservice@skinstore.com Or use your webmail account at:
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By Mail
SkinStore
ATTN: Customer Support
11344 Coloma Road, Suite 725
Gold River, CA 95670


By Phone
To place an order, speak with a product specialist or consult an esthetician, call us Monday through Friday, 9 AM - 9 PM ET:

U.S. toll-free: (888) 586-7546 Outside the U.S.: (916) 475-1464


To contact our business office, call Monday through Friday 9 AM - 9 PM ET: Main: (916) 475-1400 U.S. toll-free fax: (800) 893-9868 Outside the U.S.: (916) 475-1464


Make a return
Our return policy, procedures and request for a Return Merchandise Authorization (RMA) can be found here ».

Affiliate Information
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Supplier Application
Interested in partnering with us to deliver great skincare? Become a supplier »

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