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Online

Live Chat

You can text chat with a product specialist, ask about an order or consult an esthetician while you browse, Monday through Friday, 9AM - 9PM ET. Start a chat ».

Request information by email

Submit your order-related question and get an answer by email. Ask about your order ».

Ask an esthetician

Looking for professional advice? An esthetician will answer your product or skin care question by email. Ask your question ».

Make a return

Our return policy, procedures and request for a Return Merchandise Authorization (RMA) can be found here ».

Comment on our website

Your opinions and experiences help guide the future development of SkinStore.com when you provide site feedback here. Give us feedback ». 		 

By Phone

To place an order, speak with a Customer Support representative or consult a SkinStore esthetician, call us M-F, 9AM - 9PM ET:

U.S. toll-free:   1.888.586.SKIN (7546)
Outside the U.S.:   916.475.1464

To contact our business office, call M-F 8AM–5PM:

Main:   916.475.1400
U.S. toll-free:   800.893.9868
Outside the U.S.:   916.475.1464

By Mail

Write us the old-fashioned way:

SkinStore
ATTN: Customer Support
11344 Coloma Road, Suite 725
Gold River, CA 95670
  

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Read about the key ingredients of skin care — eucalyptus.
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