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Shipping Methods and Rates

Free Shipping on orders over $49.

PLEASE NOTE: Due to extremely high order volume, we are experiencing a one- to two-day delay in order processing.

All U.S. orders over $49 (after any discounts have been applied) ship FREE. Any U.S. order of $49 or less (excluding taxes) will incur a standard shipping charge of just $5.

Orders received on Monday through Friday by 5 p.m. (ET) are shipped the same day. All other orders will be shipped the next business day.

 
Environmentally Friendly:
We pack all orders in 100% biodegradable, starch-based peanuts.

Quick Links
Out of Stock Items
Shipping Restrictions
Holiday Calendar
Returns


Holiday Shipping Deadlines for US deliveries

Please follow the ordering dates below to ensure your gifts arrive by December 24. Shipping options apply to in-stock items. Deliveries may be delayed due to adverse weather conditions.

Shipping Method Holiday Shipping Deadlines
Standard Shipping Order by December 19, 5 p.m. ET
FedEx Two Day Order by December 22, 5 p.m. ET
FedEx Standard Overnight Order by December 23, 5 p.m. ET

Please note, that due to DOT restrictions, or back order status, some exceptions may apply. For further information on restrictions and warehouse closures, please click here.




All Shipping Options

Within the U.S.
Destination Arrival Order by Rate   Service
50 U.S. States
P.O. Boxes / APO / FPO
3-4 business days 5 p.m. ET
on a business day
FREE
(Over $49)
  SkinStore Free Shipping
3-4 business days 5 p.m. ET
on a business day
$5
(Under $49)
  SkinStore Standard Shipping

50 States

Price varies by weight

Next business day 5 p.m. ET
on a business day
$15 and up   Fed Ex Standard Overnight
2 business days 5 p.m. ET on a business day $10 and up   Fed Ex Two Day
U.S. Territories
Destination Arrival Order by Rate   Service

Puerto Rico, Guam, U.S. Virgin Islands

Price varies by weight

7 business days 5 p.m. ET
on a business day
$9 and up   USPS
3 business days 5 p.m. ET
on a business day
$20 and up   Fed Ex Three Day
Outside the U.S.
Destination Arrival Order by Rate   Service

Canada

Price varies by weight

7-10 business days 5 p.m. ET
on a business day
$9 and up   USPS
3 business days 5 p.m. ET
on a business day
$20 and up   Fed Ex Canada

All other countries

Price varies by weight

10-14 business days 5 p.m. ET
on a business day
$15 and up   USPS
5-7 business days 5 p.m. ET
on a business day
$30 and up   Fed Ex International Economy

Out of Stock Items

For shipments within the U.S.: We'll notify you via email if an item from your order is out-of-stock. Any out-of-stock items will ship separately once they become available, typically within 10 business days. There are no additional shipping charges. If you have questions, please contact Customer Support.

For shipments outside the U.S.: We'll notify you via email if an item from your order is out-of-stock. Your complete order will ship as soon as the out-of-stock item becomes available. Out-of-stock items typically ship within 10 business days. If you prefer to cancel the out-of-stock item, please contact Customer Support.


DOT Restrictions

The U.S. Department of Transportation (DOT) prohibits air shipment of items that are pressurized flammable or in any other way threaten an onboard fire or other mishap.

Restricted items include:

  • Aerosol-type products or medications in pressurized spray cans, such as: hairspray, shaving cream and deodorant.
  • Products that contain flammable, volatile or corrosive chemicals, such as: fragrance, nail polish and nail polish remover.

We're committed to getting your order to you as quickly as possible, but we must do so in compliance with DOT regulations. This requires ground-only delivery, at our Standard Shipping rate, for orders containing DOT-restricted products. Please allow 5-7 business days for ground transport deliveries.

SkinStore cannot ship DOT-restricted items to Alaska, Hawaii, military, international addresses, or addresses serviced exclusively by air.


Restrictions and additional information for destinations outside the U.S.

We’re sorry, but some products may have shipping restrictions designated by the manufacturer. Please see product details for specifics.

Tracking information is not available for international orders shipped via USPS.

Packing slips for orders shipped outside the U.S. show the total declared value, but do not include itemized pricing. Detailed pricing information is contained in the confirmation email you receive when you place your order. Please print or save this order confirmation receipt for your records.

Orders shipped outside the U.S. may be subject to Customs inspections and/or fees according to the regulations of the destination country. SkinStore is not responsible for these actions or any reimbursement of Customs fees or taxes.

Some countries may hold packages in Customs for a period of time. Due to USPS guidelines, we are unable to locate these packages until 30 days after the shipping date.

SkinStore does not ship to all countries. To see the list click here.


Holiday Calendar

In observance of U.S. federal holidays for 2014, the SkinStore warehouse will be closed:

Wednesday. January 1
Monday, May 26
Friday, July 4
Monday, September 1
Thursday, November 27
Wednesday, December 24
Thursday, December 25
Thursday, January 1

All shipping services are not available in all areas. When necessary, SkinStore reserves the right to change your delivery method at no additional cost.

  


Holiday Clearance | Save on overstock, seasonal and discontinued items — See Details »
FREE full size Nutrient Toner ($34 Value). Details »
FREE Loose Setting Powder and Cosmetic Bag ($27 Value). Details »
Skin Care Regimen »
2 steps to a new you — My Beauty Advisor

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