Customer Service Week 2011

The SkinStore Customer Support team is wrapping up their annual ‘Customer Service Week’ celebration. The week-long event honors our Customer Support team for the great work they do. This year’s theme was Halloween, which means the office was decked out with ghoulish decor. From spiderwebs to caution tape, the entire Customer Support department has been transformed to a spooky and fun zone! The CS team has been enjoying games and tasty treats all week with a delicious lunch today! Customer Support Fun Facts:

  • Our Customer Support team consists entirely of estheticians, certified make-up artists, cosmetologists and beauty gurus.
  • Our Customer Support team won the Bizrate Circle of Excellence Award, which Bizrate says is earned by retailers who go above and beyond the norm to provide exceptional service to their online customers. This award is special because it is based solely on customer feedback.
  • All of our representatives attend monthly educational product trainings provided by the manufacturers of the many brands that we carry.

We’d like to share some photos of this week’s fun with you!



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